Call to schedule your appointment or ask a question
8933 NE Humboldt Street
Parkrose/Sumner Area
Portland, OR 97220
We'll get back to you within one business day
Gateway Tax Service operates by appointment only. Please call to schedule a time that works best for your tax needs. Extended hours available during tax season.
Located in the Parkrose/Sumner area of Northeast Portland
Call Glenda directly at (503) 252-4105 to schedule your appointment. She can talk through your situation and find a time that works for you. You can also send a message using the contact form above, and she'll get back to you within one business day.
Bring your current year's income documents (W-2s, 1099-MISC, 1099-NEC, 1099-INT, 1099-DIV), your prior year's complete tax return (federal and Oregon state), and organized receipts for any deductions. The Resources page has fillable organizer forms that help you gather everything before your appointment. If you're missing any documents or unsure what applies to your situation, call Glenda she'll walk you through exactly what you need.
Contact Glenda once you've received all your tax documents (W-2s, 1099s, mortgage statements, retirement income statements) typically by mid-February for most filers. W-2s and 1099s must be mailed by January 31, so most people are ready to file in February or early March. Scheduling early in the season gives you more flexibility and ensures you're not rushed as the April deadline approaches.
Absolutely. Glenda frequently amends returns that people have done themselves using online software. Often, these amendments result in additional refunds because Glenda catches deductions or credits the software missed. She can prepare returns for previous years or amend already-filed returns to correct errors.
Most appointments take 60-90 minutes depending on your tax situation's complexity. Glenda works through your documents methodically, asks clarifying questions about your income and deductions, and explains her findings as she prepares your return. You'll leave understanding exactly what was filed and why. For more details about Glenda's step-by-step process, visit the About page.
Yes, Glenda can work remotely when needed. However, she prefers in-person meetings when possible to better serve clients and build lasting relationships. Face-to-face meetings allow for clearer communication and ensure nothing gets overlooked. If distance or circumstances make in-person meetings difficult, remote services can be arranged.
Yes. Contact Glenda immediately before responding to the IRS. She'll review the notice and explain what it means in plain language. Many IRS notices are routine and easily resolved, but it's important to respond correctly and on time. Glenda can handle the response on your behalf and communicate with the IRS when needed.